So some of you may have seen my panicked tweets a few days ago. Some of you even helped me out for which I’m extremely grateful for. It’s been quite stressful but I’ve learned a lesson and it’s one that applies to blogging so I thought I’d share it here too.
The short version is WATERMARK YOUR PICTURES.
And here’s the long version for those interested.
This will not be out of a legal obligation. It will be to uphold our customer service image”
Completely ignorant of his obligations to the end! I’ve heard nothing today so assume that will be the end of it. You know what? If he’d have just said to me “sorry about this, have a couple of bottles of xxxx” I’d have been thrilled, I’m a small, minute, tiny business and it would have been a massive help to me. As it is, I’m switching brands and it’s taken all I’ve got to not name and shame this firm! There are people who are still advising I invoice the firm and tell them if they don’t pay up I’ll see them in court…but I don’t want to do that, but I’m mulling it over.
Watermark your photo’s people!
EDIT: I did reply to his email above with a few links to the copyright law and Public Domain… and received this back
“I once again assure you that there has been no infringement on copyright law. Having said that, I have instructed my team that to avoid potentially upsetting a customer, going forward we will endeavour where possible to ask permission.”
I’m interested to know readers, what would you do in my position? Because I’m finding the more this company refuses to accept they are wrong, the more I want to prove it…